Real-time availability
Show bookable times based on your team and service rules.
← All features◷MAKE TIME EASY TO BUY.
Fill your calendar while you focus on the work.
Let customers choose an available time, receive confirmation and reminders, and enter the right follow-up journey automatically.
app.brandroof.com.au
BRANDROOF / ONLINE BOOKING
Online Booking
◷
Live and connectedWorking across your customer journey
● ACTIVE1
Set availabilityDefine hours, appointment types, buffers and team calendars.
✓2
Share your calendarAdd booking links to your site, messages and campaigns.
✓3
Automate the experienceConfirm, remind and follow up without manual admin.
✓BUILT FOR BETTER MOMENTUMMore progress.
More progress.
Less busywork.
Fewer no-shows
Send confirmations and timely reminders automatically.
Connected records
Attach every booking to the right customer and opportunity.
HOW IT WORKSSimple to set up.
Simple to set up.
Powerful in action.
Brandroof brings the moving parts together so your team can spend less time managing tools and more time growing the business.
STEP 1
Set availability
Define hours, appointment types, buffers and team calendars.
STEP 2
Share your calendar
Add booking links to your site, messages and campaigns.
STEP 3
Automate the experience
Confirm, remind and follow up without manual admin.
APPOINTMENTS AND SCHEDULINGPart of your connected Brandroof platform
One customer viewEvery interaction stays connected
Built around your workflowPractical tools for growing businesses
EXPLORE THE EXPERIENCESee how Online Booking
See how Online Booking
works in real life.
Let customers choose an available time, receive confirmation and reminders, and enter the right follow-up journey automatically. Choose a customer moment and explore what happens next.
Connected appointment calendarEXAMPLE DATA
JS
Jordan SmithNew website enquiry · Melbourne
● Active✓
Time selectedCustomer activity recorded
Ready○
Booking confirmedRelevant details connected
Next○
Reminder scheduledNext action ready for your team
NextInteractive example using sample customer data.
MORE THAN A SINGLE FEATUREEverything you need
Everything you need
to make it work.
Online Booking works best when the details, people and next steps are connected. Explore the practical capabilities that support your team every day.
Simple online scheduling
Give customers a practical way to request or choose an appointment without unnecessary back-and-forth with your team.
Included in your connected platform →Customer-linked bookings
Attach appointments to customer records so relevant contact details, conversations and previous history remain easy to find.
Included in your connected platform →Automatic confirmations
Help customers understand what they booked, when to expect the appointment and what practical information they may need.
Included in your connected platform →Timely reminders
Reduce the need for manual chasing by organising reminders around the timing and requirements of the appointment.
Included in your connected platform →Service-based availability
Set up booking experiences around the types of appointments, team availability and practical service rules relevant to your business.
Included in your connected platform →Team visibility
Keep upcoming appointments and the related customer journey visible so sales and operations can coordinate more clearly.
Included in your connected platform →MADE FOR REAL BUSINESSESDifferent businesses.
Different businesses.
One clearer journey.
Explore practical ways Online Booking can support the customer moments that matter.
EXAMPLE SCENARIO · BRIGHT WATER FILTRATION
Installation visit
The customer challenge
A homeowner is ready to discuss installation but wants a convenient time.
How Online Booking helps
See this for your business →Guide the customer towards an appropriate booking and connect the appointment with the existing enquiry.
YOUR CONNECTED CUSTOMER JOURNEYA more organised
◷
A more organised
next step.
The consultation arrives in the team’s calendar with customer context already attached.
Customer context connected
FOLLOW THE CUSTOMER JOURNEYEvery moving part.
Every moving part.
Working together.
Select a step to see how Online Booking supports a clear, connected customer experience from the initial moment to the next action.
A customer takes action
Website enquiry creates a clear starting point in Online Booking.
Connected to your Brandroof customer record
EXPLORE THE OPPORTUNITYWhat could a clearer
What could a clearer
process uncover?
Adjust the example inputs to see how many customer moments may not currently have a consistent process. This is an illustrative planning tool, not a performance prediction.
customer moments without
a consistent process
Out of 120 monthly booking enquiries, around 78 are already covered by the process you selected.
65% currently covered · 35% worth reviewingExplore your customer journey →
BETTER AS ONE PLATFORMOnline Booking is only
Online Booking is only
the beginning.
Connect this feature with the rest of Brandroof to create a smoother experience for your customers and a clearer process for your team.
QUESTIONS, ANSWEREDEverything you want
Everything you want
to know.
Practical answers to common questions about using Online Booking in your business.
Ask the Brandroof team →Can customers book outside office hours?+
An online booking journey can remain available when your staff are away, helping customers take the next step at a time that suits them.
Can confirmations and reminders be automated?+
Yes. Your appointment journey can include practical confirmation and reminder messages based on the way your business communicates.
Do bookings connect to customer records?+
Appointments are more useful when they remain attached to the relevant customer, enquiry and wider conversation history inside Brandroof.
Can different services have different booking journeys?+
Booking experiences can be organised around appointment types, team availability and practical business rules that suit your services.
How do I get started with Online Booking?+
Book a Brandroof demo and explain how your business currently handles booking enquiries. The team can help you explore a setup that suits your services, customer journey and existing priorities.
◷
See Online Booking in action →Online BookingShow bookable times based on your team and service rules.
Put Online Booking
to work today.
See how Brandroof can connect your customer journey, automate the repetitive work and help your team grow.
14-day free trial · No credit card · Cancel anytime