Ask at the right moment
Send review invitations after the job, with timing that suits your service.
REVIEWS & REPUTATIONMore reviews.
More reviews.
Less manual follow-up.
Request customer reviews, manage feedback and reply with AI. Build trust while keeping your team focused on the work.
GOOD WORK DESERVES TO BE SEENAsk consistently.
Ask consistently.
Reply thoughtfully. Build trust.
Make review follow-up part of your customer journey, not another task to remember at the end of the day.
Keep feedback in one place
See connected Google and Facebook reviews without jumping between profiles.
Reply with less effort
Use AI-assisted replies and configured automation to keep responses moving.
A LOCAL PLUMBING EXAMPLEFrom a finished job
From a finished job
to feedback that builds confidence.
See how a review request, customer feedback and a reply stay connected.
Request sent
The job is finished. Ask for feedback.
Set up a review request after a completed job, appointment or payment. Choose a delay that gives the customer time to experience your service.
Hi Sarah, thanks for choosing Flow Plumbing. Would you share your experience with a quick review?Illustrative example — review requests, connections and automatic replies depend on your setup. This does not send or publish anything.
Questions about reviews?
Can review requests be automated?+
Yes. Set up a request after a suitable customer event, such as a completed job or recorded payment. Timing and messages are configured for your business.
Can I delay a request after the job?+
Yes. Choose a delay that gives customers time to experience the service before you ask for feedback.
Can I manage Google and Facebook reviews together?+
Connect the supported business profiles to bring their reviews into your review workspace. Available actions depend on the connected platform and account permissions.
Can AI reply automatically?+
AI can help prepare replies, and automatic replies can be configured for eligible reviews. Review the settings and business voice before enabling them, and keep personal attention on sensitive feedback.
Should I only ask happy customers for a public review?+
Invite genuine feedback consistently, without making access to a public review depend on the customer’s rating. Honest feedback helps your business learn and builds trust.
Does this guarantee more five-star reviews?+
No. Customers choose whether to leave a review and what rating to give. Brandroof helps you ask consistently, keep feedback organised and respond more easily.
Build your reputation.
Keep the follow-up simple.
Bring review requests, feedback and replies together with Brandroof.
Ready to grow
with Brandroof?
Connect your customers, conversations, marketing and payments in one practical business platform.