Automated requests
Invite satisfied customers to review after a successful service or payment.
← Explore all featuresAI FOR YOUR BUSINESSReviews AI
Reviews AI
made simple.
Prepare thoughtful review replies faster and maintain a consistent brand voice.
★BRANDROOF / REVIEWS AI
Reviews AI
Ask for reviews at the right moment, monitor feedback from one place and create thoughtful replies faster with AI assistance.
● CONNECTED AND ACTIVEBUILT AROUND YOUR BUSINESSEverything working
Everything working
together.
Central monitoring
Stay on top of incoming reviews without checking every profile.
AI-assisted replies
Respond quickly with personalised, brand-appropriate language.
HOW IT WORKSGet set up.
Get set up.
Keep moving.
Prepare thoughtful review replies faster and maintain a consistent brand voice.
STEP 1
Choose the moment
Trigger a request when the customer experience is complete.
STEP 2
Collect feedback
Guide customers through a simple review journey.
STEP 3
Respond and learn
Reply consistently and spot recurring customer themes.
AI for Your BusinessPart of your connected Brandroof platform
One customer viewEvery interaction stays connected
Built around your workflowPractical tools for growing businesses
EXPLORE THE EXPERIENCESee how Reviews AI
See how Reviews AI
works in real life.
Prepare thoughtful, brand-appropriate responses to customer reviews. Choose a customer moment and explore what happens next.
AI review assistantEXAMPLE DATA
JS
Jordan SmithNew website enquiry · Melbourne
● Active✓
Review analysedCustomer activity recorded
Ready○
Tone matchedRelevant details connected
Next○
Reply draftedNext action ready for your team
NextInteractive example using sample customer data.
MORE THAN A SINGLE FEATUREEverything you need
Everything you need
to make it work.
Reviews AI works best when the details, people and next steps are connected. Explore the practical capabilities that support your team every day.
Timely review requests
Ask satisfied customers for feedback when their experience is still fresh instead of relying on inconsistent manual reminders.
Included in your connected platform →Central review monitoring
Keep important incoming feedback visible to your team so customer experiences receive the right attention.
Included in your connected platform →Thoughtful response support
Prepare helpful review responses that reflect your business, recognise the customer and maintain a professional tone.
Included in your connected platform →Connected customer context
Understand the customer and their service history before replying, allowing your team to respond more personally.
Included in your connected platform →After-service workflows
Connect requests with the moments that make sense for your business, such as a completed service, finished appointment or recorded payment.
Included in your connected platform →Reputation awareness
Keep an eye on feedback trends, recurring customer themes and the broader impression your business creates online.
Included in your connected platform →MADE FOR REAL BUSINESSESDifferent businesses.
Different businesses.
One clearer journey.
Explore practical ways Reviews AI can support the customer moments that matter.
EXAMPLE SCENARIO · BRIGHT WATER FILTRATION
Completed installation
The customer challenge
Happy installation customers often forget to leave feedback.
How Reviews AI helps
See this for your business →Send a relevant review invitation after the service is complete and keep the request connected to the customer.
YOUR CONNECTED CUSTOMER JOURNEYA more organised
★
A more organised
next step.
Your team has a more consistent way to ask satisfied customers to share their experience.
Customer context connected
FOLLOW THE CUSTOMER JOURNEYEvery moving part.
Every moving part.
Working together.
Select a step to see how Reviews AI supports a clear, connected customer experience from the initial moment to the next action.
A customer takes action
Website enquiry creates a clear starting point in Reviews AI.
Connected to your Brandroof customer record
EXPLORE THE OPPORTUNITYWhat could a clearer
What could a clearer
process uncover?
Adjust the example inputs to see how many customer moments may not currently have a consistent process. This is an illustrative planning tool, not a performance prediction.
customer moments without
a consistent process
Out of 120 monthly completed customer jobs, around 78 are already covered by the process you selected.
65% currently covered · 35% worth reviewingExplore your customer journey →
BETTER AS ONE PLATFORMReviews AI is only
Reviews AI is only
the beginning.
Connect this feature with the rest of Brandroof to create a smoother experience for your customers and a clearer process for your team.
QUESTIONS, ANSWEREDEverything you want
Everything you want
to know.
Practical answers to common questions about using Reviews AI in your business.
Ask the Brandroof team →When should I ask a customer for a review?+
The best time depends on your customer journey, but requests are often most useful after a successful service, completed appointment or relevant payment milestone.
Can review requests be automated?+
Yes. Review invitations can be connected to suitable customer events so your team does not have to remember every request manually.
Can Brandroof help with review responses?+
Review-response support can help your team prepare professional, customer-aware replies while maintaining an appropriate business voice.
Does review activity connect with my customers?+
Keeping feedback within the broader customer journey helps your team understand who the customer is and why their experience matters.
How do I get started with Reviews AI?+
Book a Brandroof demo and explain how your business currently handles completed customer jobs. The team can help you explore a setup that suits your services, customer journey and existing priorities.
★
See Reviews AI in action →Reviews AIPrepare thoughtful, brand-appropriate responses to customer reviews.
Ready to grow
with Brandroof?
Connect your customers, conversations, marketing and payments in one practical business platform.