ALL-IN-ONE WEBSITE CHAT

One chat widget.
More ways to connect.

Let customers choose how they contact you — from website chat to WhatsApp, SMS, email and more.

Local Plumbing website with one chat widget offering live chat, SMS and email, WhatsApp, Facebook, Instagram and Voice AI
LET CUSTOMERS CHOOSE

Their favourite way to chat.
Right on your website.

Use All-in-One Chat to bring your available contact options together, or choose a single chat option for your website.

01

Live Chat + AI

Let visitors chat on your website, with your team or an AI assistant.

02

SMS / Email

Collect their details so you can continue the conversation by text or email.

03

WhatsApp

Give customers a direct way to message your business on WhatsApp.

04

Facebook

Let visitors continue the conversation in Facebook Messenger.

05

Instagram

Send visitors to your Instagram messages to ask their question.

06

Voice AI

Let visitors speak with an AI assistant when Voice AI is set up.

Show the channels you’ve connected. Availability depends on your plan, integrations and setup.

BUILT FOR BUSY LOCAL BUSINESSES

Make the first enquiry easier.

A customer sees your work, has a question and finds a simple way to get in touch.

1

They open your chat

A visitor taps the chat button on your website.

2

They choose how to contact you

They use one of the chat options you’ve made available.

3

You keep the enquiry moving

Answer the question, collect the details and organise the next step.

See how One Inbox helps you manage customer conversations →

Questions about Website Chat?

What is All-in-One Chat?+

It gives visitors a choice of ways to contact your business from one chat widget on your website.

Which chat options can I show?+

Supported options include live chat, SMS/email, WhatsApp, Facebook, Instagram and Voice AI. Choose the options that suit your business; connections and setup may be required.

Can AI answer website questions?+

Yes. Live chat can use an AI assistant when it is enabled and set up for your business.

What if I’m busy on a job?+

SMS/email chat can collect a visitor’s details so your team can follow up. You can also offer the other chat options you have connected.

Do I need to offer every option?+

No. Set up the channels you want customers to use. WhatsApp needs your chat number, and Voice AI needs its own setup.

Does it work on phones?+

Yes. Visitors can open the chat widget from your mobile website and choose an available chat option.

ONE WIDGET. MORE WAYS TO CONNECT.

Give every visitor an easy next step.

Make it simple to ask a question and start a conversation with your business.

ONE PLACE FOR YOUR WHOLE BUSINESS

Ready to grow
with Brandroof?

Connect your customers, conversations, marketing and payments in one practical business platform.

See plans →Book a demo